You can download the orders of an edition as a spreadsheet, or all your customers together. Useful for a guest list, your accounting or a mailing.
Export the orders of an edition
Open your event and go to Orders.
At the top right, click Export.
Choose what you want to download and click XLS (Excel) or CSV:
Tickets: one row per ticket. Among other things, you see the ticket, the name on the ticket, the buyer, the barcode, the sales channel and the answers to your questions.
Customer base: one row per customer, with name, email address, language and, if you asked for them, phone, date of birth and address. You also see how much that customer ordered.
We prepare your document. This can take a few moments. Then click Download.
An export always contains all orders of the edition, even if you've filtered the list.
Export all customers of your account
Want the customers of all your events in one file?
In the main menu, go to Customers.
Click Export › Customer base.
Choose XLS or CSV and click Download once your document is ready.
Send customers to Mailchimp
Do you use Mailchimp? In Orders, click the three-dot button next to Export and choose Send to Mailchimp. To do this, first activate the Mailchimp integration. Read how in Send customers to Mailchimp.
Don't see the Export button?
You can export with the Owner or Manager role. With the Customer Support or Viewer role, you don't see the button. Ask the Owner of your account to change your role under Settings › Users.