You can scan tickets with our free scan app on your smartphone. Expecting a bigger crowd? You can also reserve scanners from EventSquare.
How many scanners you get for free
The number of free scanners depends on your expected sales of paid tickets. Hardcopy tickets and free invitations don't count.
Paid tickets | Free scanners |
up to 249 | 0, we recommend the scan app |
250 – 499 | 1 |
500 – 999 | 2 |
1,000 – 1,499 | 3 |
1,500 – 2,499 | 4 |
2,500 – 4,999 | 5 |
5,000 or more | more scanners, you'll see the number when you reserve |
Want more scanners than you get for free? Then you pay for the extra scanners. You see the cost in the admin when you reserve, in the Number of scanners step, and again in the Summary.
Need more than 20 scanners? Contact us.
Reserve scanners
Go to Settings › Reservations and click Create a reservation. Or go to Scanning in your edition and click Make a reservation.
Choose your Event, Edition and Date.
Enter your Expected ticket sales and the Number of scanners.
Enter the shipping address.
Check the summary and click Confirm reservation.
You can change the number of scanners yourself until 1 week before your event. Reserve in good time so we can get everything ready.
Delivery and return
A few days before your event, you get an email with the tracking details of your package. The package contains a return label. After your event, stick it on the box and take the package to the nearest drop-off point.
You follow the status of your reservation in Settings › Reservations. That's also where you download the packing slip, the manual and the return label.
Scanning
For the scanning itself, with the scanners or your smartphone, read Scan tickets with the app. To give your scan team access, read Scankeys: access for your scan team.