Before you can publish your ticket store, we need your organization's details. We use them for your invoices and for your customers' payment receipts.
Enter your organization details
Go to Settings › Organization details.
Choose how you organize:
I organize as a private individual: you organize as an individual or a group of friends, without a VAT number.
We organize as a company or non-profit: you organize on behalf of a company, foundation or non-profit with a company number.
Fill in the details we ask for: name, address and, for a company or non-profit, the company number.
Does your organization have a VAT number? Check Our organization has a VAT number and enter it. When you validate, we fill in the address automatically.
Click Validate.
Changing something after validation
Once your details are validated, you can no longer change them yourself. Click Contact on the same page and we'll change them together.
What else you need to publish
Support information: go to Settings › General and fill in an Email address and Telephone number. The email address appears in your customers' confirmation email. Your customers don't see the phone number: we only use it to reach you.
Payment provider: if you sell paid tickets, connect your Mollie account in Settings › Payments.
The Checklist on your event's dashboard shows what is still missing.