Each event, and the top of each edition, shows a status.
Open: your ticket store is published. Customers can buy tickets.
Live: a scanner was active in the last 15 minutes, either the scan app or one of our scanners. So your event is underway. Live takes priority over Open.
Closed: your ticket store isn't published.
Ended: the date of your event has passed.
Now shopping
The dashboard of your edition shows Now shopping. That's the number of visitors who have tickets in a cart right now. It says nothing about the status of your store.