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Create, edit or delete tickets

Create tickets and extras, change their settings, or delete a ticket you no longer need.

You create every ticket you sell under Tickets. Besides admission tickets, you can also sell extras, such as a parking pass or drink vouchers.

Create a ticket

  1. Open your event and go to Tickets.

  2. Click New ticket.

  3. Choose the type:

    • Ticket: an access pass for your event.

    • Extra: for example a parking pass, drink vouchers or a locker.

  4. Fill in the Name, Theme color, Price and Number of tickets. If you leave the price empty, the ticket is free.

  5. Click Create ticket.

Edit a ticket

Click a ticket to open it. Its settings are spread over tabs:

  • Settings: name, price, VAT rate, passing on service fees, number of tickets, minimum and maximum per order, group tickets and ticket personalization.

  • Design: theme color, image and extra information on the ticket. Read Customize the design of your tickets.

  • Publish: when the ticket is visible in the ticket store and when customers can buy it.

  • Questions: your own questions the customer answers for this ticket.

  • Dates and Location: if this ticket has a different time or place than your event.

  • Exports: barcodes for paper tickets. Read Order printed tickets.

After a change, click the save button at the bottom of the tab.

Duplicate a ticket

Need a ticket with almost the same settings? Open the ticket, click the three-dot button at the top right and choose Duplicate. Give the copy a name and click Duplicate ticket.

Group tickets

In Tickets, click New group and drag tickets into the group. For example, you can put all day tickets together.

Delete a ticket

You can only delete a ticket as long as none have been sold or reserved. Open the ticket, click the three-dot button and choose Delete. Confirm with Yes, delete ticket. You can't undo this.

Already sold some? Hide the ticket instead: go to the Publish tab and, under Visibility in ticket store, choose Hidden.

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