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Send invitations

Send free tickets or a paylink to guests, sponsors, partners or staff.

With invitations, you send tickets straight to someone's inbox, without them having to go through the ticket store. You choose between two types:

  • Free invitation: the invitee gets the tickets for free.

  • Paylink: the invitee pays for the tickets through a link. You can change the price per ticket.

Send an invitation

  1. Open your event and go to Invitations.

  2. Click New invitation.

  3. Choose the Invitation type.

  4. Under Email address, enter one or more addresses. Separate them with a comma, or paste them from a spreadsheet. Each address gets its own invitation.

  5. Optionally add a Reference, for example a sponsor's name. It appears on the ticket and helps you find a group of invitations later.

  6. Choose the Language of the email and how long the invitation stays valid (Expires in).

  7. Optionally write a Personal message.

  8. Under Cart, click Add ticket. Choose the ticket and the Quantity. For a paylink you can change the Price; if you leave it empty, the original price applies.

  9. Click Send invitation.

Follow up on invitations

In the Invitations list, you see the status of each invitation: Sent, Opened, Accepted, Expired or Failed. Search by email address or reference to find a group.

Click an invitation to see its details. If the invitee accepted it, open the order with Open order.

Resend an invitation

Was the invitation sent or opened, but not accepted yet? Open it and click Resend invitation. The invitee gets a new email with a renewed link.

Delete an invitation

As long as the invitee hasn't accepted the invitation, you can delete it. Open the invitation, click the three-dot button at the top right and choose Delete invitation. This can't be undone.

Can't send invitations?

Then some details are still missing from your account. Click Complete my account and fill them in. For a paylink, your account must be fully set up so you can receive payments.

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